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FAQ

We Guarantee It.

We are committed to 100% satisfaction with every product in our line-up. Please contact us with any questions or concerns about your Dissent Labs gear.  info@dissentlabs.com

Exchanges/Returns/Refunds

All non-warranty returns/exchanges must be completed within 45 days of purchase and product must be returned in unused condition.

Contact us at info@dissentlabs.com for a Return Authorization (RA).  Enclose your completed RA form with the items you are returning and include the original order number found on your packing-slip or confirmation email.

Mail the return package to Dissent Labs Returns, P.O. BOX 383, Pemberton, BC, V0N 2L3

We suggest using a trackable shipping method. Keep this tracking information for your records until the return/exchange is completed.

Refunds/exchanges will take approximately 3-5 weeks. We do not accept COD deliveries. Shipping charges are not refundable.

Yes, when possible, use the original shipping package for returns.

Size Guide

Warranty

We have a higher standard than most when it comes to product manufacturing and control quality, but shit happens. We've got you covered.

Please contact us by sending an email to info@dissentlabs.com with a clear description of what happened and some detailed photos. Please add "Order # - Warranty Request" in your subject. We stand behind our products and take product feedback very seriously.

3-5 business days. We will be in touch.

Custom Socks

We would love to hear what you have in mind. For any inquiries for our Custom Sock Program, please use our web contact form here: Contact Us

Industry/Pro/EP Program

We would love to help out. Please use our web contact form here: Contact Us, and pick Pro Program. We will get back to you within 3-5 business days to confirm your credentials.

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